AI Agent Glossary

A few common AI agent terms and tools like fallback responses, agentic, copilot studio, etc.
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AI Agent Core
Definition

A digital teammate that perceives inputs, reasons over them, and takes actions within enterprise workflows.

A co-worker that handles repetitive work so you can focus on creative or strategic tasks.

Tools
Microsoft CopilotPower AutomateCopilot Studio Email/DocsProject boardsChat apps
Example
Copilot drafts a client proposal in Word using prior SharePoint docs and Teams notes.
Agent files routine emails and creates a to-do list from a meeting recap.
ARC Framework (Act • Request • Clarify) Prompting
Definition

Act: role → Request: task → Clarify: constraints/data. Keeps agents reliable and on-brand.

Role, task, details—so your agent knows who it is, what to do, and how.

Tools
Copilot StudioAzure Prompt FlowPower Virtual Agents Prompt templatesDocs/Notion
Example
“Act as PM. Summarize open Planner tasks. Only items due this week; cite links.”
“Act as career coach. Rewrite resume bullets with metrics, verbs, 2 lines each.”